Privacy Policy for True Presence

Effective Date: 29 April, 2025

Welcome to True Presence ("we", "us", "our"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application True Presence (the "App").

By using the App, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Location Data

Continuously during working hours, including in the background.
To monitor work attendance, presence, and movement within/without a predefined area.

1.2 Camera Access

We access your device camera solely for face verification during check-in completion.
Your captured image may be sent to the server for later verification uses.

1.3 Device and Usage Information

Device model, OS version, unique device identifiers.
App usage logs and background activity data.
Battery optimization status and auto-start configuration (to ensure proper functioning of background tracking).

1.4 Network and Internet Information

We collect information on network status to sync data.
IP address and internet connectivity status are temporarily logged for troubleshooting and analytics.

1.5 Login Information

Your login credentials (such as employee ID & password) are securely transmitted and authenticated with our servers.
No sensitive credential is stored on the device beyond the session token.

2. How We Use Your Information

Track your presence during working hours.
Verify your identity through facial recognition.
Send important notifications.
Detect unauthorized or mocked location use.
Improve app reliability and monitor system performance.

3. Legal Basis for Processing

User consent — given when you install the app and accept permissions.
Legitimate interest — to maintain accurate records and system integrity.

4. Sharing and Disclosure

We do not sell your personal data.

With your organization/employer for attendance tracking and verification.
With service providers strictly for hosting, analytics, or technical support under strict data protection agreements.
As required by law, regulation, or legal request.

5. Data Retention

We retain data as long as necessary to fulfill the purposes described in this policy.
Data may be deleted upon request, subject to your organization's policy.

6. Security Measures

All communications are encrypted using HTTPS/TLS.
Location and login data are securely stored and transmitted.
Access is limited to authorized personnel only.

7. Your Rights and Controls

You have the right to:

Withdraw consent for location or camera access (This will log you out from the app).

Note: Revoking permissions may disable key app features.

8. Children's Privacy

This app is not intended for children under the age of 16. We do not knowingly collect data from minors. If you believe a child is using our app without proper authorization, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be notified via the app or our website. Continued use of the app after changes implies acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this policy or your data, please contact us:

Email: info@emrd.gov.bd
Developer/Publisher: Energy and Mineral Resources Division, Bangladesh (EMRD)
App Name: True Presence